
Read the following cancellation policy, if you changed your mind and want to cancel your reserved rental car.
Reservations with partial payment:
Cancel more than 4 days prior to pick up time
Our cancellation policy says that, if you choose to cancel a partially prepaid reservation 4 days prior to the rental pick up time, we will refund the deposit paid for the booking amount minus the bank expenses (around 4€). Once cancelled, we will credit you within approximately 5 business days. Credits will be applied to the same card or bank account with which you prepaid.
Cancel within 4 days prior to pick up time
If you cancel less than 48 hours before your pick-up time the deposit will not be refunded.
No show
If you do not cancel the reservation prior to the time of pick-up and the rental vehicle is not picked up on the rental date, the deposit will not be refunded.
Fully prepaid reservations:
Cancel more than 4 days prior to pick up time
The same cancellation policy applies to the fully prepaid bookings. Our cancellation policy says that, if you choose to cancel a fully prepaid reservation 4 days prior to the rental pick up time, we will fully refund the prepaid amount minus the expenses from the bank (around 4€). Once cancelled, we will credit you within approximately 5 business days. Credits will be applied to the same card or bank account with which you prepaid.
Cancel within 4 days prior to pick up time
If you cancel less than 4 days before your pick-up time 50% of the prepaid amount will be refunded.
No show
If you do not cancel the reservation prior to the time of pick-up and the rental vehicle is not picked up on the rental date, no portion of the prepaid amount will be refunded.